Operate
The business systems are built in.
Raytio Operate provides the systems a business needs to transact with the customers it has verified: onboarding, quoting, ordering, billing, sales, projects and devices - all running against the same verified parties, the same permissions, and the same audit trail.
Business problems solved
You verify a customer in one tool, then re-create them in five others.
Every extra vendor is another sync, another auth model, another failure mode.
Spreadsheets and hand-raised invoices don't scale with metered products.
Features
Configurable forms with conditional logic, and no coding required. Embed them in your own site, white-labelled with your branding. Submissions arrive encrypted to your organisation.
Billing covers plans, usage and payment collection, with trials, overrides and upgrades included.
- Plans with entitlements and quotas.
- Metered usage events aggregated to invoices.
- Payment collection by card through a payment processor.
Pricing flows through to quotes and confirmed orders.
- Price lists with versions, tiers and customer-specific rules.
- Multi-version quotes.
- Quote-to-order conversion.
Sales covers the pipeline from first contact to a generated quote.
- Lead capture, de-duplication and scoring.
- Pipelines and deal stages.
- Quote generation from deals.
- Activity tracking.
Epics, tasks and milestones with dependencies. Baselines and variance tracking show how a plan has drifted, and work syncs with external systems.
List services, publish offers, take bookings with real-time availability.
Connect IoT devices for businesses whose services are physical. Provisioning, certificates, remote commands and live events are all handled.
Several integration paths are built in.
- Inbound webhooks with signature validation.
- Outbound notifications.
- PDF reports generated and emailed.
- JSON and CSV import and export.
Fine-grained, relationship-based permissions decide who sees what, down to the field - the same model that governs our AI agents.
Benefits
The party you verified is the party you quote, bill and deliver to.
Fewer vendors, fewer syncs, fewer places for data to leak.
From first form to final invoice.
The modules
Operate is the platform Raytio itself runs on rather than a thin integration layer. Each module is API-first and shares the same parties, permissions and audit trail:
Multi-tenancy, scheduled jobs, notifications, documents and attachments, reference data, report templates, inbound webhooks.
Roles, hierarchies and relationship-based access control down to field level.
Organisations, people, brands, locations, contact points, relationships; merchant configuration and inbound email.
Items, attributes, categories; price lists with versions, tiers, rules and party-specific pricing.
Subscriptions, entitlements, quotas, metered usage, invoice generation, cash receipts and receipt schedules.
Multi-version quotes and quote-to-order conversion.
Leads with de-duplication and scoring, pipelines, deals, activities.
Epics, tasks, milestones, dependencies, baselines, external system sync.
The AI worker management described under Agents - same platform, same permissions.
IoT provisioning, certificates, commands and event ingestion.
A complete development platform
Under the modules sits a multi-tenant platform with the enterprise machinery already built - the parts that usually consume the first year of any serious system:
Tenants are isolated at the database layer, through row-level security rather than application code. Each tenant can hold many organisations with their own users, roles and data.
Internationalised labels and content throughout, and multi-currency pricing and billing, built in from the start.
Role-based and relationship-based access control down to field level, applied identically to humans, integrations and AI agents.
Entitlements, quotas and usage metering gate features by plan, customer or tenant. Time-bound overrides and trials are included.
Workflow runs on state-machine transitions with notifications, and can trigger follow-up requests. Scheduled jobs and bulk interface processing handle background work. Batch jobs can call any HTTP endpoint, so custom logic slots in without touching the platform - your code, on your infrastructure, scheduled and monitored by ours.
The interface is driven from the schema and the database - extend the data model and the whole interface follows, without custom screens.
- The query shape.
- The visual layout - lists, forms and Kanban boards.
- The menus.
- The permissions.
Every resource carries typed extensible attributes and attachments. Arbitrary data, attributes and objects can be added to any record, and they appear through the UI in a cohesive manner.
Run the platform fully managed by Raytio, or self-hosted on your own AWS infrastructure, provisioned entirely from infrastructure as code. It is the same platform either way, in your cloud, with your data residency. An EU zone with all infrastructure and data staying within the EU is planned for the managed service.
Operate in depth
Billing & subscriptions
Recurring, usage-based, and entitlement-aware billing built into the platform.
Explore →Project portfolio management
Epics, issues, dependencies, and baselines with platform-native access control.
Explore →Pricing engine
Versioned price lists, tiered and metered prices, and rule-derived customer pricing.
Explore →Quote & order management
Multi-version quoting through to confirmed, fulfilment-tracked orders.
Explore →Accounts receivable
Customer accounts, invoicing, and payment collection with reconciliation.
Explore →Cash management
Your organisation's own bank account setup and how each operating unit uses it.
Explore →Funds transfer & payments
Payment processing, connected funds accounts, and privacy-protected transaction data.
Explore →Product & service catalogue
One item catalogue powering browse, compare, quote, and book journeys.
Explore →Party relationships
The shared model for organisations, people, groups, locations, and brands.
Explore →Merchant & external relationships
Merchant profiles, classifications, offerings, and per-merchant integration config.
Explore →Device control
Connect IoT devices with remote commands, event capture, and self-describing config.
Explore →Authorization & access control
Roles, permissions, policies, and relationship-based access in one model.
Explore →Foundation platform services
The shared multi-tenancy, reference data, jobs, and integration layer every module builds on.
Explore →Bookings & availability
Search and synchronise availability across providers to confirm bookings.
Explore →Deployment & hosting
Fully managed by Raytio, or self-hosted on your own AWS infrastructure.
Explore →Where Operate is used
AML/CFT compliance
Customer due diligence that's fast for the client and audit-ready for you.
Read more →Verified customers, protected data, and agents you can hold to account.