Merchant & external relationships
Merchant profiles, classifications, offerings, and per-merchant integration config.
Raytio Merchants manages marketplace participants and external commercial relationships. Merchants extend the party model, then layer on classification, geographic presence, item catalogues, inbound email handling, and per-merchant authentication for external API integration.
Capabilities
Identity, contacts and addresses are inherited from the party. Branding, codes and merchant-specific configuration are added here.
Merchants categorise against catalogue classification items, with one primary business category.
Merchant items link a merchant to catalogue items, optionally per site - different offerings at different locations.
Rules apply in layers: domain rules, address configuration and sender-specific rules. Each rule can drop, quarantine, identify or forward a message.
Held messages store full headers and record which rule caused them to be held.
Authorisation, token-exchange and refresh flows are stored as data per merchant. New integrations need no code changes, and credentials rotate with validity dates.
Part of Operate · Read the documentation →
Verified customers, protected data, and agents you can hold to account.